Training & eLearning for Effective Quality Control
Train your inspectors, auditors, and suppliers to meet your standards using our global eLearning and Training system backed by our extensive third-party quality control expertise.
QIMA’s eLearning and hands-on training programs equip inspectors, auditors, and suppliers with the skills needed to uphold product quality and compliance. Through structured learning paths, customized courses, and real-time performance tracking, your auditors and inspectors will learn to identify defects early, prevent delays, and ensure supplier compliance, giving you full visibility and control over your supply chain.
On this page you’ll find:
Global Quality Control Training Platform
Specialized Quality Control Inspector and Auditor Training
Training for Your Suppliers
Track the Training Process Easily
QIMA Benefits
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Global Training Platform
Our eLearning programs offer over 500 courses ranging from general quality control training to product-specific and client-specific instructions. The courses, accessible online at all times, are prepared by our dedicated training team to meet international standards, best practices, and your specific requirements.
Powered by the QIMA Knowledge Center, these online quality control training courses are accessible anytime, anywhere, and on any device.
Specialized Quality Control Inspector and Auditor Training
Our programs provide a blended approach for inspector and auditor training, combining online eLearning courses with onsite technical field training led by a mentor.
QIMA inspectors and auditors are trained at three distinct levels:
| Inspectors | Auditors |
| 1. General introduction to inspection rules, processes, and tests | 1. General introduction to audit rules, processes, and checkpoints |
| 2. Product-specific courses, such as hardlines (toys, furniture, etc.) or softlines (garments, footwear, etc.) | 2. Audit-specific courses, such as structural audits, ethical audits, technical audits, or environmental audits |
| 3. Client-specific courses to provide an understanding of a business’ detailed requirements, from sampling processes through to testing specifics, and defect classifications | 3. Client-specific courses to provide an understanding of a business’ detailed requirements, from factory arrival and key requirements to report submission |
As inspectors and auditors follow a structured learning path, they take exams at key checkpoints and must undergo a field assessment before being certified for independent work.
Establish a Custom Training Program
We develop custom quality control training programs for clients, where the QIMA training team builds tailored lessons and quizzes that combine our expertise in quality control and supply chain compliance with your in-house knowledge. These courses will be available to QIMA inspectors and auditors as part of their client-specific training, as well as to your own team and suppliers.
Training for Your Suppliers
In addition to inspector and auditor training, we offer tailored courses to educate your suppliers on QIMA processes and your unique quality assurance requirements.
Equip your suppliers with the knowledge they need to prevent recurring defects and produce high-quality products with dedicated training courses covering topics such as:
Understanding Defects – Types and explanations
Root Causes – Identifying potential sources of defects
Corrective Actions – Immediate steps to address issues
Long-Term Improvements – Strategies for sustainable quality enhancement
Quality Monitoring & Measurement – Best practices for oversight and evaluation
Quality Tools – Including 5S, statistical process control, problem-solving, and continuous improvement
Supplier training can be in the form of online eLearning courses, in-person workshops with QIMA experts, or live video conferences.
Track the Training Process Easily
Gain full visibility into the training programs with our eLearning reports that cover user status, course status, and group performance. These reports provide you with accurate information on completed assignments and how well inspectors and suppliers understand the courses, helping you identify areas for improvement and optimize training effectiveness.
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More Resources
Global Quality Assurance and Regulatory Compliance - Learn more about our quality assurance services.
Technical Documentation - Learn how we can help you create, review, and translate technical documents like instruction manuals.
Webinars - Explore our upcoming webinars and gain insights from our experts on supply chain, quality, and compliance topics.