The Five Golden Rules to a Successful QC Outsourcing Program

• The Do's and Don'ts of setting up a quality control program (inspections, testing, audits) throughout your supply chain

• Key takeaways from large brands and retailers on how to manage communication with vendors, setting up the right targets and KPIs

• Tips on how to set up a holistic program and ensure you don't leave out any key elements of your Quality Control process

Your QC Program is Not an Afterthought

Establishing a truly effective and efficient quality control program is a complex process that involves thorough preparation and establishing working relationships with the many different stakeholders. To achieve lasting improvement and secure your supply chain, you need much more than simply dispatch inspectors and check products against a list of specifications.

At AI, we have distilled our extensive experience in quality control and compliance into the Five Golden Rules for Successful Quality Control:

Rule #1: Clearly Define Your Objectives and KPIs Your internal teams must be crystal clear on what your QC program needs to achieve. Rule #2: Get Real Involvement from Your Team and Your Suppliers Without the collaboration between your team and your suppliers, the most beautiful and crafted quality control initiative may fail dramatically. Rule #3: Have a Holistic Approach The best quality control programs follow a systematic approach and include inspections, lab testing, and supplier audit programs. Rule #4: Measure, Correct, Adjust, and Repeat Your KPIs must go beyond the “pass/fail” rate – get detailed real-time data and be ready to adjust. Rule #5: Know the Tricks Some vendors will have an economic incentive to deceive you, so be prepared to convince or confront them as necessary.

Download the whitepaper to read the complete guidance for implementing each of the five golden rules and examples of their use by major brands and retailers.